Responsibilities

Analyse problems, perform troubleshooting, and track problems through resolution
Responsible for monitoring activities, such as security and bandwidth usage
When necessary, escalate problems to the appropriate stakeholders / principals
Ensure generation and management of support tickets according to SLA requirements
Schedule and run periodic maintenance for security infrastructure at the data centre
Plan and manage change request and / or maintenance activities for security operations including firmware patches
Ensuring zero service level breaches and achieve 100% compliance with policy and procedure
Perform Change Request, Service Request as assigned by team lead according to the SLA
Offsite standby after office hours
For the L1 Security Engineer role, the job scope is to provide 24 x 7 support for Data Center running on 12 hours shift

Requirements

Degree/Diploma in Computer Science/Electronics/IT or equivalent
Minimum 1-3 years of experience in security administration
Relevant Certification on IT Security is highly preferable.
For the L1 Security Engineer role, it will be a 12 hours rotating shift : 8am to 8 pm n 8 pm to 8am

Shortlisted candidates will be offered a 1 Year Agency contract employment.