Responsibilities

• Work with business stakeholders to review process and propose automation to enhance operational efficiencies.
• Manage evolution and enhancements of system capabilities.

• Attend to queries raised by HR users
• Assist in troubleshooting for technical software, hardware and network problem within HR.
• Liaise with external parties on HR application related matters

• Work with users and vendor to realise HR IT strategies
• Manage users’ expectations with accordance to project budget and feasibility
• Gather business requirements or facilitate requirements gathering
• Lead and manage new projects and initiatives

• Drive buy-in processes before and during HR IT implementation.
• Plan and oversee process transition.
• Provide advice on change procedures.

Requirements

• A Bachelor’s Degree in relevant scope
• Minimum of 6-8 years of progressive experience in an HR / HRIS / Operations function
• Experience in managing SAP SuccessFactors (Employee Central, Time Off, PMGM, LMS, RCM, Reporting, etc) in large company-wide program implementation
• Experience in data management of Group Employee Database of large size organization
• Familiarity with automation tools (RPA, Power Automate, Power Query, etc) is an advantage
• Strong data sense, eye for details, highly energized and great multi-tasking ability
• Ability to maintain confidentiality in all aspects of job responsibilities
• Ability to work independently as well as engaging with various stakeholders
• Proficient with MS Word, Excel and PowerPoint