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Responsibilities

  • Perform technical support of IAM solutions; support issues reported by users and perform fixes, ensuring that the system is properly maintained.
  • Ensure the stability, health, and performance of IAMS implementation and make sure SLA requirements are met.
  • Coordinate with customer’s vendor team, internal support and technical team on problem resolution, implementation issues and upgrades; making sure services are available and ensuring minimal disruption to the system
  • Participate in new application on-boarding and change implementation deployment tasks:
  • Develop documentations (requirement, design, test cases & verification results, user guides, etc.)
  • Adapter deployment and configuration; configure IAM product, workflow, and application integrations
  • Assist in development of integration modules/ custom adapters, extensions, or customisations for IAM products
  • Assist in development of scripts and tools for data migration (data checking, cleansing, transformation, merging, loading, reconciliation)
  • Perform IAM system patching and upgrades
  • Demonstrate experience troubleshooting complex multi-tiered application architectures with disparate middleware technologies
  • Create and maintain documentation for changes performed installations/ upgrades/ deployment steps carried out.

Requirements

  • Bachelor’s degree in Information Technology, Cybersecurity, Information Security, Computer Science, or related field
  • 2 to 4 years of experience in IAM domain with hands-on experience in developing, implementing, or architecting SailPoint Identity Security Cloud (IdentityNow) solutions
  • 1 to 2 years of experience with technical architecture, including integrating identity management and access governance software
  • Hands-on knowledge and technical implementation experience in the following:
- IAM best practices, procedures, tools, and software solutions such as IBM Security Verify, SailPoint (including IdentityIQ), Deep Identity, Saviynt, ForgeRock, CyberArk etc
- Technical proficiency in one or more programming languages such as Java, Java EE, JSON, C++, Python, JavaScript, SQL, and C#
- Database, SQL, LDAP, web services, and working with Windows or Linux operating systems
- Cloud platforms such as Amazon Web Services (AWS)
  • Familiarity with ITSM tools such as ServiceNow and Jira
  • Understanding of Operating Systems (Windows, Unix, Linux)
  • Practical experience in deployment, implementation, integration and administration support of IAM systems including:
- User Lifecycle Management
- Identity and Access Governance
- Single Sign-On (SSO)
- Multi-Factor Authentication (MFA)
- Federation
- Session Management
- Password management
- Privilege Access Management (PAM)
- Cloud Application Access Management
  • Knowledge of OutSystems is advantageous but not mandatory
  • Ability to deal with changing priorities, multi-task, perform under pressure, and be a strong team player
  • Strong verbal and written communication skills

Shortlisted candidates will be offered a 12 months agency contract employment.