Responsibilities

Be on the forefront to drive assessment of operation compliance activities due to new policy, governance or new operating environment required from the organization or government.
Conduct regular checks and validation on operations processes to ensure compliance assurance to published and approved SOPs
Rationalize operations compliance practices on the ground across all DNA managed systems and components, and propose changes for consistent practices
To provide responses and manage timeline on behalf of all managed systems.
Provide updates on changes in operating SOPs due to new policies, governance or operating environment for staff awareness and compliance.
Work with the project / operations teams on remediation plans arising from non-compliance issues e.g. self-attestation, EOS, VA etc.
Collaborate with responsible application teams to raise deviations and provide mitigation actions for any non-compliance matters.
Participate in audit review, under the leadership of Dataops, to provide clarifications to auditor’s Operations related queries
Validate and assess feasibility of the proposed management responses recommendations from the Operations work perspective.
To counter propose mitigation measures if it is not viable.
Manage audit remediation actions arising from audit findings and follow up with the responsible parties for timely completion.
Validate existing compliance processes regularly to assess relevance and to eliminate unnecessary steps or duplication of work due to ever changing IT operating environment.
Enhance and automate the operational / compliance processes, wherever possible, for resource optimization and cost savings outcomes.
Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement.

Requirements

Degree in Computer Science, Computer Engineering
Minimum 7 to 10 years working experience in system operations compliance and management areas.
Has experience with IT audit and is familiar with operating standards (e.g. ISO, ITSM)
Must be cloud certified (AWS preferred)
In-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques
Experience in managing a team in project implementation or support work.
Certification in IT operation management is preferred.
Possess hands-on experience with technologies such as Informatica IDMC, Databricks, BI tool (Tableau, Sagemaker).
Good interpersonal skills with the ability to work with different groups of stakeholders.
Exposure to hospital information / clinical systems is an added advantage

Shortlisted candidates will be offered a 1 Year agency contract employment.