• Align all stakeholders to ensure that business requirements are adequately gathered and defined.
  • Perform gap analysis to complete the clients’ business requirements.
  • Develop and maintain documentation on business input and translation into visual models (Business domain model, process flow diagrams, use case diagrams, activity diagrams, data models, and wireframes).
  • Coordinate with development team and support team to analyse and fix root cause issues, as needed.
  • Perform system end-to-end testing to validate and ensure the system meets the requirement specifications.
  • Involvement in the system integration testing phase prior to implementation.
  • Develop test scripts and conduct user acceptance testing.
  • Conduct end-user training for any system implementations or enhancements.
  • Perform Production and UAT Support and engage users for investigation and verification of issues


  • Bachelor’s degree in Computer Science, Information Technology or equivalent.
  • Minimum 3 years of working experience in business requirement analysis or related field.
  • Strong analytical and critical thinking skills.
  • Effective communications and presentation skills, both written and oral.
  • A self-starter and ability to work under pressure and tight schedule with positive and proactive attitude to anticipate challenges and resolves issues.
  • Excellent documentation skills.
  • Proficient with Microsoft applications including Word, Excel, Visio and PowerPoint.
  • Customer oriented and a team player with great commitment and attitude.
  • Experience in Dynamics AX or equivalent ERP system is an added advantage

Shortlisted candidates will be offered a 1 Year Agency Contract employment.