Responsibilities
- Develop/enhance/maintain front-end and back-end applications using JAVA and Oracle PL/SQL
- Develop/enhance/maintain Pega applications • Perform application testing and closure of application defects
- Provide production support to users, handle user queries and resolve production issues.
- Provide resolution / workaround to issues and problems reported.
- Liaising with external systems in resolving production issues when necessary.
- Ensure all assigned deliverables are completed on time and to the required level of quality.
- Able to develop,enhance and configure application built on Pega
- Able to develop application using JAVA and Oracle PL/SQL
- Proactively preventing the occurrence of incidents, problems and errors, via the identification, investigation and resolution of client and/or organizational Service Management issues
- Establish and maintain good relationships with clients and other third party vendors.
- Ensure adherence of existing and new processes and process changes for completeness, consistency and conformity to Service Management documentation standards (including naming standards policy guidelines, etc)
- Governance of ITIL disciplines ensuring compliance to industry and internal audit controls are met
Requirements
- Bachelor's degree in computer science, Information Technology, or related field.
- 3 years of relevant working experience
- Enjoys working as part of a team, able to guide and motivate the team
- Have a strong technical skill in JAVA and Oracle PL/SQL
- A hands-on mentality, stress resistance.
- Strong analytical & troubleshooting skills
- Ability to multi-task in a fast-paced environment
- Aptitude to learn new applications