Responsibilities
- Provide project and maintenance for customers’ Enterprise IT Network Services.
- Work closely with Project Manager to fulfil project deliverables and operational request
- Able to perform the role of Project Lead / Coordinator in project management for small to medium size projects and Service Requests.
- Preferably with good knowledge and hands on experience in any of the following areas:
- System Integration and Implementation
- Maintenance, O&S and Engineering support of applications and IT infrastructures
- System-level IT threat and risk assessment, security solution architecting, design, planning, implementation and validation
- Network Monitoring: SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista.
- Network Appliances based: Infoblox DNS/DHCP, NTP Server, F5 LTM/GTM, A10 LTM
- Build or migrate in Cloud infrastructure solutions.
- Break-fix for network services maintained which include troubleshooting and problem identification.
- Preventive maintenance / security vulnerability assessment on customers’ network devices.
- Documentation skills to include creating and updating detailed environment design, installation, support and preventive maintenance documentation
- Advise customers on the Security vulnerability advisory.
- Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
- Familiar with operating systems such as Windows and UNIX systems
- Well-versed in OS scripting.
- Establish TAC cases with principal vendor in complex problem till resolved.
- Able to work flexible hours especially after-office hours
Requirements
- Diploma / Bachelor’s degree in Engineering, Computer Science, Information Technology, Security or equivalent
- Preferably with Cisco certification, Alcatel certification, F5 LTM & Network Security products
- Experience with LAN, WAN, WLAN, Data and Security networking in implementation, maintenance support and break-fix
- Fast-paced environment
- Proven analytical and problem-solving abilities
- Highly self-motivated and directed, with keen attention to detail
- Experience working in a team-oriented, collaborative environment
- Good communication and writing skills
- Strong customer service orientation
Shortlisted candidates will be offered a 1 Year Agency Contract employment.