Responsibilities
- Identify, design, architect and provide information technical solutions for customers in support of the sales team, comprising (but not limited to):
- Provide innovative network solutions to our customers and potential customers.
- Work closely with the sales team to provide technical proposals, presentations and solution bill of materials for tenders and RFPs.
- Prepare and deliver the business value solutions for customers, including proposal writing, presentation, conducting Proof-of-Concept to showcase its technical feasibility.
- Propose the technical solution and oversee the selection of technologies and products and estimate resources required to develop the proposed solution to meet customer’s requirements.
- Articulate alternatives in terms of cost, benefit, and risk where multiple solutions exists.
- Act as a knowledge broker and trusted advisor on our offerings, provide technical direction, guidance, and support complex sales engagements.
- Undertake ownership and accountability for the design of customer’s IT infrastructure.
- Perform other job responsibilities as and when assigned.
Requirements
- Degree in Computer Science, Engineering, or a related subject with at least 6 years of related presales working experience in IT projects. Candidates with lesser years of experience may be considered for junior positions.
- Strong understanding and good knowledge in IT system infrastructure solutions.
- Conversant in multiple system products and solutions including server, storage, virtualization / cloud infrastructure, backup solutions, automation etc.
- Support multiple products and solutions such as Microsoft, Redhat, VMWare, HCI, AWS, Azure, GCP, HDS or Redhat Ansible etc.
- Certification in any of the above products are advantages
- Experience solutioning for government, education and healthcare companies, an added advantage.
- Experience in SI environment preferred.
- Proven analytical and problem-solving abilities.
- Able to act independently and make decisions with minimal supervision.
- Good presentation skills.
- Excellent interpersonal and customer interface skills, able to socialise and engage with partners, stakeholders and team members well.
- Self-driven and motivated individual, able to look at the bigger picture.