Execute Systems Administration Service Levels

  • Monitor systems performance and usage, including response times
  • Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting
  • Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
  • Determine the systems’ short- and long-term requirements
  • Manage systems report production

Advise on System Capabilities

  • Advise senior leaders on system concepts and functional capabilities
  • Provide technical advice to the team and clients on installation, setup, configuration of systems
  • Interpret internal or external business issues and recommends solutions/best practices
  • Implement plans to make systems available to users in a shared, secure and

Develop New Systems

  • Lead the development of new systems as per the system requirements 
  • Design security and integrity controls
  • Conduct new systems testing and implementation
  • Define the system maintenance procedures
  • Analyse the use of new systems to identify enhancement needs
  • Lead research initiatives for the development of advanced and automated approaches for system administration

Optimise systems performance

  • Seek opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
  • Conduct regular system audits and upgrades
  • Develop automated processes to define, measure, and report on service quality, stability and capacity

Resolve issues

  • Oversee the assessment of risks to systems
  • Identify complex system issues to provide advisory to the stakeholders 
  • Investigate cause of systems issues
  • Resolve complex issues
  • Provide escalation support for issues presented by the user


  • Degree in Computer Science, Engineering or equivalent
  • 3 - 5 years of relevant experience
  • Experience in implementing, managing and supporting a sizeable and complex network infrastructure and operation in a large organisation with off-site, subsidiaries/business unit
  • Have experience and knowledge in Enterprise IT infrastructure covering routing, switching, data centre nexus and aci and security devices
  • Have vendor, service level and project management skill
  • Have people management and interpersonal skills, showing leadership with a positive working attitude
  • CCNA/CCNP/ITIL certification required
  • Willing to work on after office hours, weekends and public holiday, when needed

Shortlisted candidates will be offered a 1 Year Agency Contract employment.