Responsibilities
- Manages all stakeholders to ensure project resources are allocated and milestones are achieved for Transition/Implementation projects
- Ensures on time transition preparation activities for the project, including Project initiation document and detailed project schedule
- Provides project status reporting and relevant measures required for Project Governance
- Develops transition approach, project plan, resource plan, in agreement with all stakeholders
- Monitors transition progress to ensure all deliverables (Knowledge transfer, Shadowing, Reverse Shadowing, Service takeover) meet quality, timing and methodology requirements
- Conducts regular project reviews with project team members and stakeholders to assess progress, identify project key risks / concerns / issues and take appropriate actions to resolve them
- Escalates project issues and scope changes to the relevant stakeholders on a needed basis
- Conducts readiness assessment based on relevant acceptance criteria after each project phase, ensuring key milestones and deliverables sign-off
- Leads, plans and manages assigned projects within the business group, in accordance with and project goals, such as timelines and quality, to ensure successful achievement of project objectives and deliverables
- Acts as the single point of contact for entire scope of activities for company’s designated
- IT outsourcing account in managed service areas;
- Adapts and implements Company’s project methodologies, processes, documentation, tools and measurements in relation to project management
- Ensures effective decommissioning of services that are deemed `end of life` to confirm the remove of all operational facilities, and redundant equipment, whilst ensuring any operational dependencies are effectively managed
Requirements
- Degree in Computer Science or Information Technology or its equivalent
- At least 5 years of related experience in Information Technology or its equivalent industry
- At least 5 years of experience in Project Management experience with working experience in Workplace Management, Infrastructure Management as well as Cybersecurity Management would be added advantage
- At least 2 years of IT Managed Services experience with proven ability to work in large groups and managing multiple projects
- Working experience in Cloud Services, DevSecOps, Agile & Cybersecurity would be added advantage
- Proven experience in strategic planning, risk and change management
- Knowledge of project management software tools and techniques is a must
- Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
- Effective influencing, organizational and problem-solving skills
- Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
- Strong presentation skills and ability to write professionally
- A self-starter with the ability to work independently, as well as in a team
- Competent at communicating at the Senior and Executive Management level
- Strong personal commitment to achieving results · Have passion and with excellent appreciation of customer service
- Demonstrated ability in decision making
- Working experience in Government agencies a plus
- Preferably someone with PMP and ITIL certification
Shortlisted candidates will be offered a 1 Year Agency Contract employment.