Kindly note that Jobline will be offline for maintenance on this Friday (May 14, 2021) from 5:00 PM to 9:00 PM.

Responsibilities

  • Provide project and maintenance for customers’ Enterprise IT Network Services. Candidates with lesser years of experience may be considered for junior positions.
  • Work closely with Project Manager / Service Delivery Manager to fulfil project deliverables and operational request.
  • Able to perform the role of Project Lead / Coordinator in project management for small to medium size projects and Service Requests.
  • Preferably with good knowledge and hands on experience in any of the following areas:
  • System Integration and Implementation
  • Maintenance, O&S and Engineering support of applications and IT infrastructures
  • System-level IT threat and risk assessment, security solution architecting, design, planning, implementation and validation
  • LAN/WAN/WLAN: Cisco/Alcatel Switches/routers, WLC.
  • Unified Communication (IPT & VC).
  • Network Security Solutions: Fortinet, Junipers and Checkpoints, Cisco IPS/IDS, ISE, ACS & ASA, ESA, WSA, SMA.
  • Network Monitoring: SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista.
  • Network Appliances based: Infoblox DNS/DHCP, NTP Server, F5 LTM/GTM, A10 LTM.
  • Build or migrate in Cloud infrastructure solutions.
  • Break-fix for network services maintained which include troubleshooting and problem identification.
  • Preventive maintenance / security vulnerability assessment on customers’ network devices.
  • Documentation skills to include creating and updating detailed environment design, installation, support and preventive maintenance documentation.
  • Advise customers on the Security vulnerability advisory.
  • Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
  • Familiar with operating systems such as Windows and UNIX systems
  • Well-versed in OS scripting.
  • Establish TAC cases with principal vendor in complex problem till resolved.
  • Able to work flexible hours especially during after-office hour scheduled maintenance windows.
  • Perform 24 x 7 standby duties, if required.

Requirements

  • ITE / Diploma / Bachelor’s degree in Engineering, Computer Science, Information Technology, Security or equivalent.
  • Preferably with Cisco certification, Alcatel certification, F5 LTM & Network Security products.
  • Experience with LAN, WAN, WLAN, Data and Security networking in implementation, maintenance support and break-fix.
  • Fast-paced environment
  • Proven analytical and problem-solving abilities.
  • Highly self-motivated and directed, with keen attention to detail.
  • Experience working in a team-oriented, collaborative environment.
  • Good communication and writing skills.
  • Strong customer service orientation.