• Participate in system- related vulnerabilities testing and drill.
  • Participate in IT audit and Disaster Recovery Plan.
  • Monitor network and system utilization
  • Assist in any other duties as assigned from time to time, where applicable
  • Manage or participate in new setup or upgrade of system infrastructure projects.
  • Responsible for supporting operational systems satisfying contractual service level agreement
  • Perform and manage routine preventive maintenance and operational activities promptly and effectively
  • Provide project documentation and reports
  • Engage with vendor’s support to diagnose and rectify technical issues
  • Manage external vendors and contractors for repairs and purchases


  • Degree in Computer Science/Computer or Information Technology or equivalent
  • Good knowledge and hands-on experience in computer/server hardware systems troubleshooting and peripherals replacement
  • Experience in Windows server OS, Unix/Linux OS & VM environment
  • Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
  • Pro-active, dynamic and with good analytical/conceptual thinking
  • Able to work independently as well as in a team and good interpersonal skills