• Provide single point of contact for incident, service request and escalation.
  • Monitor, manage and maintain data centre operation and facilities.
  • Manage equipment movement
  • Daily monitoring of status
  • Ensure proper running of the existing data centre systems.
  • Perform tape mount and un-mount for the backup operation.
  • Handle the portable media storage for off-site storage.
  • Liaise with the vendor on maintenance and enhancement issues.
  • Troubleshoot and report system incidents/problem and abnormalities.
  • Resolve incidents related to routine problems or known issues.
  • Adhere to service level agreement for response time and turnaround time.


  • Possess Diploma in Computer Science/Electronics/IT or equivalent
  • Minimum 1 year of relevant working experience in IT infrastructure operation
  • Able to work on rotating shift
  • ITIL certification will be an added advantage.

Shortlisted candidate will be offered a 1 year Agency Contract employment