Responsibilities

  • Perform EUC, system and network administration activities in accordance with policies and procedures. This includes the setup, install and updating respective software and operating systems across the network.
  • Create and maintain documentation and processes for troubleshooting, maintaining, and configuring systems.
  • Support audit and infrastructure/network security scans, disaster recovery and security related drills.
  • Troubleshoot, performs root cause analysis, implements corrective/preventive actions during and after an incident. This includes collaborate with the Group IT teams to troubleshoot and resolve complex issues.
  • Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies.
  • Provide a focus on automation to improve agility using tools and Security by Design approach.

Requirements

  • Diploma or higher in IT or related field.
  • At least 5 years’ experience as a Solutions Engineer in a medium or large MNC. 
  • Familiarity with networking concepts, TCP/IP, and routing protocols. This includes switches, routers, wi-fi access points, and other network equipment.
  • Ability to diagnose and troubleshoot hardware and software (includes Windows OS) issues.
  • Experienced in handling mass deployment projects for implementation of patches, upgrades, application migration and hardware replacement.
  • Excellent communication and interpersonal skills.
  • Ability to work independently with minimal supervision.
  • Ability to work at onsite, on-call for occasional after-hours support
  • A good customer service attitude.
  • Basic scripting is a plus.


Shortlisted candidates will be offered a 1 Year agency contract employment.