Responsibilities

  • Perform daily system administration based on the following environment

o Windows Server o VM environment o Arcserve Backup o Active Directory o Server Patching o Office 365 support o End User Devices Support o Incident and Service Request troubleshooting from customer’s end users o 24 x7 hour standby for any of the incident escalation o Daily/Weekly/Monthly reporting requested by customer o Management of the team resources o Customer Single Point of Contact for daily operation

  • Provide assistance in term of network support if required
  • Vendor Management

Requirements

  • Diploma with at least 5 years relevant experience or Degree in Information Technology / Computer Engineering or equivalent with at least 2 - 3 years relevant experience.
  • Experience in supporting managed service environment
  • Good communication skills and a self-starter who able to work independently.
  • Good time management and know how to prioritize tasks and projects.
  • Certification for Windows Servers, Virtualization and Storage is preferred
  • Familiar and experienced with ITIL processes, Audit & Compliance and Project Management.
  • Good working knowledge in Windows Productivity Solutions
  • Good working knowledge in Virtualisation, Storage and Backup Solutions

Shortlisted candidates will be offered a 1 Year Agency contract employment.