Responsibilities

• Engage customers to understand operational, functional, and technical requirements.
• Participate in customer meetings, technical discussions, workshops, and site surveys.
• Review customer specifications, tender requirements, and project constraints.
• Identify customer needs, pain points, and solution opportunities.
• Clarify technical requirements and assumptions with customers and stakeholders.
• Support sales teams during customer engagements and tender clarification sessions.

• Lead the development of technical solutions that meet customer requirements and project objectives.
• Work closely with Project Technical Teams to develop solution concepts and implementation approaches.
• Coordinate technical reviews to ensure proposed solutions are feasible, compliant, and deliverable.
• Prepare system architecture diagrams, network layouts, design concepts, and technical narratives.
• Develop technical proposals, method statements, and scope of work documentation.
• Ensure solutions comply with applicable standards, specifications, regulations, and customer requirements.
• Identify technical risks, assumptions, dependencies, and mitigation measures.

• Review RFPs, RFQs, ITTs, and tender documents.
• Perform compliance assessment against tender requirements.
• Prepare compliance matrices and technical response documents.
• Coordinate bid submissions with internal stakeholders and external partners.
• Manage tender-related clarifications, customer queries, and evaluation meetings.
• Ensure all technical submissions are completed accurately and submitted on time.
• Maintain records of tender assumptions, exclusions, and qualifications.

• Obtain and consolidate cost inputs from Project Technical Teams, vendors, suppliers, and subcontractors.
• Gather equipment pricing, software costs, engineering effort estimates, installation costs, testing and commissioning costs, training costs, and project management costs.
• Review quotations received from vendors and subcontractors.
• Develop and maintain Bills of Materials (BOM) and cost estimation models.
• Validate costing assumptions and ensure consistency across all cost elements.
• Identify cost optimization opportunities while maintaining compliance and technical performance.

• Consolidate all costing inputs into the approved MRD Quotation Template and Cost Breakdown Template.
• Prepare detailed pricing breakdowns and cost summaries for internal review.
• Ensure cost data is accurate, complete, and supported by appropriate quotations and assumptions.
• Calculate project margins, contingencies, and commercial provisions in accordance with company guidelines.
• Present project cost breakdowns, pricing assumptions, risks, and margin analysis during management review sessions.
• Incorporate management feedback and obtain necessary approvals before quotation submission.
• Ensure approved pricing is accurately reflected in customer quotations and tender submissions.

• Engage vendors, suppliers, and partners for solution support and quotations.
• Evaluate products and technologies for suitability, compliance, and competitiveness.
• Coordinate technical discussions and product demonstrations where required.
• Compare vendor offerings and recommend preferred solutions.
• Maintain relationships with key technology partners and suppliers.

• Prepare and deliver technical presentations to customers and management.
• Conduct solution walkthroughs, proof-of-concepts (POC), and product demonstrations.
• Support customer technical evaluation and assessment activities.
• Present proposed solutions, cost justifications, and technical differentiators during bid evaluations.
• Address technical queries raised by customers and stakeholders.

• Act as the primary interface between Sales, Customers, Project Technical Teams, Vendors, and Management during pre-sales activities.
• Coordinate internal review meetings to ensure alignment on scope, technical solution, costs, and project risks.
• Facilitate consolidation of technical documentation, solution designs, engineering estimates, and commercial inputs.
• Ensure pre-sales commitments are aligned with delivery capabilities and resource availability.

• Identify technical, operational, schedule, and commercial risks associated with proposed solutions.
• Conduct feasibility assessments with Project Technical Teams.
• Recommend mitigation plans and alternative solutions where necessary.
• Ensure all significant project risks are highlighted during management reviews.

• Conduct formal handover to the Project Delivery Team upon contract award.
• Transfer all approved technical solutions, costing assumptions, scope definitions, and customer commitments.
• Provide clarification on proposal assumptions, exclusions, risks, and approved pricing.
• Support project initiation activities and technical clarifications during project execution when required.

• Monitor industry trends, emerging technologies, and competitor solutions.
• Maintain awareness of relevant standards, regulations, and best practices.
• Identify opportunities to improve bidding processes, solution quality, and cost competitiveness.
• Maintain a repository of reusable proposal materials, cost models, and lessons learned.

Requirements

• Degree / Diploma in Project Management, Computer Science, Computer Engineering, Information Technology or an equivalent discipline. 
• Candidate should possess good backend knowledge who can work independently with minimal guidance, especially on budgetary quotations. 
• Familiar with CCTV, IT Security, Video Management System, Installation, Safety, Common Services.

• presales experience
• strong technical knowledge
• the ability to support solution design
• technical presentations
• customer engagements