Responsibilities

• Operate and continuously improve company's Azure- based SaaS platforms to meet SLAs and support growth. 
• Maintain and troubleshoot infrastructure,  including incident response and on-call participation. 
• Improve reliability through monitoring, alerting, and proactive performance management. 
• Work closely with engineers, operations teams, and stakeholders to deliver reliable outcomes. 
• Maintain runbooks, operational standards, and support mentoring across teams.

Requirements

• Bachelor in Computer Science with 3 years experience in Azure cloud
• Strong experience operating and supporting SaaS platforms in Microsoft Azure. 
• Experience operating and troubleshooting IIS with .NET applications. 
• Experience with SQL Server and Azure SQL Managed Instance. 
• Solid knowledge of monitoring, logging, and tracing (Datadog experience is a plus). 
• Strong analytical and problem-solving skills, with the ability to stay calm during incidents. 
• Experience with Kubernetes, containerisation, and supporting tools. 
• Collaborative communicator who thrives in cross-functional, fast-paced environments. 

• Scripting or automation skills (C# is a plus). 
• Experience with Remote Desktop Architecture 
• Hands-on experience with CI/CD pipelines and fluent with version control (GitHub, Argo CD, etc). 
• Basic Linux experience. 
• Security-focused engineering or compliance experience. 
• Experience with Infrastructure-as-Code, particularly Terraform. 
• Customer-facing incident communication experience.