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Responsibilities

  • Operate and continuously improve company's Azure- based SaaS platforms to meet SLAs and support growth. 
  • Maintain and troubleshoot infrastructure,  including incident response and on-call participation. 
  • Improve reliability through monitoring, alerting, and proactive performance management. 
  • Work closely with engineers, operations teams, and stakeholders to deliver reliable outcomes. 
  • Maintain runbooks, operational standards, and support mentoring across teams.

Requirements

  • Bachelor in Computer Science with 3 years experience in Azure cloud
  • Experience operating and supporting SaaS platforms in Microsoft Azure. 
  • Experience operating and troubleshooting IIS with .NET applications. 
  • Experience with SQL Server and Azure SQL Managed Instance.
  • Solid knowledge of monitoring, logging, and tracing (Datadog experience is a plus). 
  • Strong analytical and problem-solving skills during incidents. 
  • Experience with Kubernetes, containerisation, and supporting tools. 
  • Collaborative communicator who thrives in cross-functional, fast-paced environments.
  • Good to have experience in Scripting or automation skills (C# is a plus), experience with Remote Desktop Architecture, basic Linux experience 
  • Security-focused engineering or compliance experience. 
  • Experience with Infrastructure-as-Code, particularly Terraform. 
  • Customer-facing incident communication experience.


Shortlisted candidates will be offered a 1 Year Direct contract employment.