Responsibilities

Administer and maintain Microsoft SQL Server, Azure SQL, and other enterprise database platforms.
Support AWS database services such as Amazon RDS, Aurora, and related managed database services where applicable.
Support additional database technologies such as MySQL, PostgreSQL, Oracle, MariaDB, MongoDB, and other NoSQL platforms where required.
Perform database provisioning, configuration, user access administration, patching, upgrades, housekeeping, and routine maintenance activities.
Monitor database availability, capacity, performance, health, and operational alerts.
Manage database backup, restore, and recovery processes to ensure data integrity and availability.
Support high availability and disaster recovery configurations such as clustering, replication, log shipping, Always On, and failover arrangements where applicable.
Investigate, analyse, and troubleshoot and resolve database-related incidents and service requests within agreed SLA timelines.
Maintain accurate and timely updates in ticketing systems with investigation findings, actions taken, and resolution details.
Identify slow-running queries, blocking, deadlocks, indexing issues, capacity constraints, and resource bottlenecks.
Recommend improvements to database stability, reliability, security, and operational efficiency.
Ensure adherence to ITIL processes including Incident, Problem, Change, Request, and Knowledge Management.
Support, track, and document database change implementation activities.
Participate in audit support, operational reviews, disaster recovery testing, and compliance-related activities.
Prepare and maintain SOPs, runbooks, operational checklists, and knowledge articles.
Support junior engineers and collaborate across cross-functional teams involving database, server, storage, backup, network, cloud, and application layers.
Communicate effectively with stakeholders during incidents, changes, maintenance windows, and service reviews.

Requirements

Diploma or Bachelor’s degree in IT, Computer Science, Engineering, or related field
3-6 years of hands-on experience in relational database administration, preferably in enterprise or managed services environments.
Hands-on experience with Microsoft SQL Server administration, Azure SQL Database and/or Azure SQL Managed Instance, AWS database services such as Amazon RDS or Aurora, MySQL and/or PostgreSQL administration, Database backup, restore, and recovery operations, Performance monitoring, troubleshooting, and basic tuning
Good understanding of database security, access control, and permission management.
Familiarity with high availability and disaster recovery concepts such as clustering, replication, log shipping, Always On, failover, and DR testing.
Experience supporting enterprise database migration, upgrade, or modernisation activities.
Ability to troubleshoot issues across database, application, server, storage, backup, network, and cloud layers.
Strong analytical and problem-solving skills.

Shortlisted candidate will be offered a 1 Year agency contract employment.