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Responsibilities

  • Provide day-to-day technical support and administration for network equipment.
  • Install and configure network switches and wireless access points.
  • Coordinate with cabling contractors for passive cabling support and post-installation inspection
  • Provide second-tier response, issue analysis, and resolution planning for network-related incidents.
  • Resolve incident tickets and support approved change requests as part of daily network operations.
  • Perform preventive maintenance and performance tuning on network infrastructure.
  • Initiate and follow up on critical technical support requirements with external vendors.
  • Maintain network documentation using the designated infrastructure documentation tools.
  • Manage network asset information using the designated configuration or asset database tools.
  • Liaise with internal IT teams on projects and ongoing network support requirements.
  • Support regional network operations and setup activities where required.

Requirements

  • Diploma/ Degree in Computer Science, Computer Engineering or equivalent
  • Minimum 2 to 4 years IT Network operations experience


Shortlisted candidates will be offered a permanent / direct contract role