Responsibilities

• Define end-to-end HR solution architecture across multiple SuccessFactors instances, legacy systems, and manual processes.
• Establish a harmonized global HR architecture while accommodating regional and legal entity differences.
• Lead architecture strategy for consolidation, simplification, and scalability across business clusters.
• Including defining contingency integration architecture for scenarios where necessary.
• Translate business priorities into a technology-enabled HR transformation roadmap.

• Assess and rationalise multiple SAP SF instances, identifying consolidation or federation opportunities.
• Design integration and data architecture across instances and a multi-system ecosystem spanning payroll, ITSM, finance, time management, and regional HR platforms.
• Establish standards for configuration, extensibility, and governance

• Architect solutions to digitize and standardize HR processes across geographies and entities
• Enable automation, case management (ServiceNow as primary platform), and workflow modernisation, including design of SF to ServiceNow integration for HR service delivery.
• Define process standards and digital service delivery models

• Drive HR data architecture, harmonization, and governance to ensure high-quality, consistent data.
• Configure and enable in-scope GenAI-assisted features including Joule (MSS quick actions), including any agentic frameworks and Talent Intelligence Hub skills standardisation and establish architecture patterns for future GenAI extension.
• Design data models and flows to support advanced analytics and productivity insights.

• Define architecture for integration across: SAP ecosystem (SF modules), Non-SAP HR tools and platforms.
• Experience in SAP CPI/BTP as the primary integration middleware platform.
• Manual processes and legacy systems.
• Lead selection and design of integration patterns (API, middleware, event-driven)

• Align architecture decisions to core business outcomes:
• Improved HR and business productivity
• Reduced total cost of ownership (TCO) and HR cost-per-head ratio
• Enhanced data quality to enable digital innovation
• Improved employee and manager experience
• Establish KPIs and value tracking mechanisms

• Work with global HR, IT, and business stakeholders across clusters and regions including engagement with Change Advisory Board (CAB) governance processes for foundation object and structural changes.
• Lead architecture governance, design authority, and decision-making forums
• Provide thought leadership and advisory across complex transformation programs

Requirements

• 10+ years experience in HR technology, with deep SAP SuccessFactors expertise
• Proven experience as a Solution Architect on large-scale, global HR transformation programs
• Experience handling multi-instance SAP SuccessFactors landscapes in global organisations with multiple legal entities and joint ventures.
• Experience in HR operating model transformation and process digitisation
• Strong knowledge of:
  i) Breadth knowledge across all in-scope SF modules: Employee Central, Compensation & Variable Pay, Recruiting, LMS, Performance & Goals, Succession & CDP, and Time Management. EC Payroll (preferred although not required).
  ii) HR process standardisation and operating models.
  iii) Familiarity with UKG (Ultimate Kronos Group) integration architecture and data flows between UKG and SAP SuccessFactors Employee Central.
• Experience with: Integration architecture (SAP CPI / middleware), familiarity with ITSM platforms (ServiceNow) and programme/project management disciplines across large-scale HR transformation programmes, Data architecture and governance and HR automation and digital workflows
• Strong understanding of HR digital transformation trends and maturity models, Application of AI / GenAI in HR (conceptual to practical), Intelligent automation and emerging HR technology
• Hands-on familiarity with SAP Joule configuration and Talent Intelligence Hub (skills standardisation) is advantageous given their inclusion in project scope 
• Ability to translate ambiguous business challenges into structured solutions, influence senior stakeholders across geographies and functions and lead cross-functional teams and decisions across multiple workstreams
• Required Qualifications: SAP SuccessFactors certifications (EC, Architect, Integration), SAP Activate certified or equivalent SAP implementation methodology certification
• Experience in highly regulated or complex global industries with exposure to M&A, carve-outs, or multi-entity harmonisation