Responsibilities

Provide ongoing application support and be involved in various stages of the SDLC.
Work closely with vendors in application support, implementation of fixes, application testing, and supporting application and server patches and upgrades in accordance with project methodologies and policies.
Work closely with business users and build good rapport to empathise with their requirements and issues, engaging them until closure.
Manage vendor/development teams by assigning and tracking application as well as security issues to ensure timely delivery.
Be involved in the system integration testing phase prior to implementation.
Evaluate potential solutions and make recommendations to resolve business problems.
Plan and coordinate end-user training for any system implementations or enhancements.
Support the team in defining project requirements, tracking, and documentation.
Monitor and remediate security vulnerabilities identified through security scanning tools and assessments within SLA.
Ensure compliance with security frameworks, policies, and regulatory requirements throughout the application lifecycle.
Collaborate with security teams on incident response activities and security-related investigations.
Maintain security documentation and ensure adherence to security best practices in all KTLO activities.
Provide 24/7 primary application maintenance support.

Requirements

Diploma/Degree in IT or related discipline.
At least 3 years of hands-on experience in application support or software development.
Possesses an excellent understanding of business requirements and IT strategies.
General understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multi-tier architecture.
Possess strong MS platform knowledge and skills.
Excellent knowledge of programming/systems analysis, quality assurance, prototyping, construction, integration, and migration functions.
Full project lifecycle experience in designing and implementing medium web applications.
Good problem-solving and analytical skills to resolve technical problems.
Good communication skills and a team player to work in a dynamic and high-performing environment.
Strong in verbal and written communication, analytical and problem-solving skills, a team player
Strong understanding of cybersecurity principles, vulnerability management, and security best practices.
Experience with AWS cloud services, including deployment, monitoring, and maintenance of cloud-based applications.
Knowledge of security frameworks, compliance requirements, and incident response procedures.

Shortlisted candidates will be offered a 1 year agency contract employment.