Responsibilities

• Serve as senior interface to customers and internal executives.
• Chair or co‑chair steering and programme governance forums, ensuring clear decisions, explicit ownership, controlled escalation 
• Manage misalignment between stakeholders with different priorities (e.g. governance vs operations) and drive resolution at the correct level.

• Actively intervene in delivery when execution quality is weak, specifically: 
  • Reframing priorities and critical path
  • Improving decision clarity
  • Enforcing action discipline
• Work side‑by‑side with PMs to: 
  • Improve meeting quality
  • Upgrade steering presentations and minutes
  • Strengthen follow‑up discipline
• Accountable for raising execution capability.
  
  

• Provide coaching to PMs on issue framing, situation awareness, dependency management, risk‑based prioritisation, stakeholder communication, cost control.
• Establish minimum execution standards, eg: Action logs, Steering decks, Decision tracking.
• Intervene decisively when performance creates material delivery risk.

• Manage high‑risk third‑party dependencies that affect milestones.
• Manage vendor escalation, deadlock resolution, contractual or commercial leverage decisions
• Provide guidance on vendor management

• Own programme‑level: Delivery confidence, Financial outcomes, Change control discipline
• Ensure governance exists to enable high quality execution.
• Protect contractual position while maintaining workable stakeholder relationships.

Requirements

• 15+ years of relevant project / programme delivery experience, with at least 5 years in a Project Director / Programme Lead or equivalent senior role. PMP certification or equivalent preferred.
• Proven leadership of large, complex, multi‑stakeholder programmes (public sector, regulated environments, or mission‑critical systems strongly preferred) on time, within budget, and in compliance with legal requirements.
• Strong leadership and management skills
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels, including legal teams and clients.
• Experience in financial management, resource allocation, and risk management within project environments.
• Demonstrates structured and credible leadership under delivery pressure, with the ability to thrive in fast‑paced environments while consistently driving results and continuous improvement.