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Responsibilities

  • Monitor systems performance and usage, including response times
  • Supervise backups, optimization, initiation of recovery procedures and routine troubleshooting
  • Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
  • Determine the systems’ short- and long-term requirements
  • Manage systems report production
  • Advise senior leaders on system concepts and functional capabilities
  • Provide technical advice to the team and clients on installation, setup, configuration of systems
  • Interpret internal or external business issues and recommends solutions/best practices
  • Implement plans to make systems available to users in a shared, secure and controlled manner
  • Lead the development of new systems as per the system requirements
  • Design security and integrity controls
  • Conduct new systems testing and implementation
  • Define the system maintenance procedures
  • Analyze the use of new systems to identify enhancement needs
  • Lead research initiatives for the development of advanced and automated approaches for system administration
  • Seek opportunities to optimize the delivery of systems services with emphasis on availability, reliability, scalability, and security
  • Conduct regular system audits and upgrades
  • Develop automated processes to define, measure, and report on service quality, stability and capacity
  • Oversee the assessment of risks to systems 
  • Identify complex system issues to provide advisory to the stakeholders
  • Investigate cause of systems issues
  • Resolve complex issues
  • Provide escalation support for issues presented by the user  

Requirements

  • Degree in Computer Science, Engineering or equivalent with At least 3-4 years of experience in administering and managing Microsoft Active Directory, DNS and Group Policy Management.
  • Certification in MSCA/MCSE preferred.
  • Strong communications skills with stakeholders at all levels.
  • Experience in healthcare applications preferred.
  • Need to be comfortable to do night activities – patches, upgrades, tech refresh and maintenance as well as 24/7 standby (rotational)

Shortlisted candidate will be offered a 1 Year agency contract employment.