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Responsibilities

  • Track activities run concurrently on daily basis and each track needs to work with multiple parties including Subject Matter Expert, middleware, the interfacing counter-part and other suppliers, to ensure end-to-end operability of the interfaces.
  • Manage all incoming and outgoing system interfaces from OSIT/WOG systems. This includes external interfaces, external projects, eServices, and applications from MINDEF/SAF on Internet portals and Commercial Cloud.
  • Provide daily operations support in terms of batch job monitoring and error resolution.
  • Provide inputs for the development and deployment of CRs related to interfaces, such as during requirements gathering and UAT.
  • Profile and analyse data for issues and discrepancies using software tools (such as Microsoft office tools, SAP programs/queries or SQL provided by Authority) when required.
  • Provide analysis and consultation services to OSIT/WOG systems to address operational issues and advise on resolutions to data-related issues.
  • Coordinate with the data owner, for HR data where man-in-the-loop decision is required.
  • Shall monitor error logs and ensure timely resolution of interface errors.
  • Shall coordinate and perform secretariat role for meetings with different stakeholders and internal meetings.  Generate reports to management, various forums and prepare slides for presentations during meetings when required.
  • Shall maintain project resource assignments, track status and initiate appropriate actions in response to deviations from plan to keep the project on-track.

Requirements

  • At least a Diploma/Degree in Computer Science, Information System, Science, Engineering or Equivalent.
  • At least 2 years of working experience in information technology.
  • Experience in SAP HCM ERP is preferred.
  • Experience in operation support including end user support, troubleshooting and testing is preferred.
  • SQL working experience and competent in SQL Programming is preferred.

Shortlisted candidates will be offered a 1 Year Agency Contract employment