Responsibilities

Support events such as virtual and physical meetings and international conferences to ensure all events meet requirements.
Assist in event-related administrative tasks, including but not limited to drafting and creating of registration forms and survey forms.
Set up and manage virtual meeting platforms.
Ensure availability of items in the event inventory list.
Maintaining the Experts List database to ensure that it stays accurate and current.
Act as the point of contact for attendees, circulation of event details and program, and answering to attendee enquiries.
Manage event registration and registration lists.
Source and liaise with vendors, including venues, caterers, event organisers, decorators, transport vendors, gift suppliers, printers and staffing.
Arrange transport, flight booking, accommodation and catering.
Responsible for processing necessary payments to ensure timely delivery of goods and services.
Manage on-site execution of physical, virtual and hybrid meetings and events; ensuring smooth operation from setup to teardown.
Address any issues that arise during the event in a timely manner.
Some travel will be required for on-site event support.
Coordinate post-event activities, such as evaluations and feedback collection.
Process reimbursements to event trainers/ speakers.
Ensure that all up-to-date files and training materials are saved to the shared drive and archiving of outdated documents/ emails according to the needs of the organization.
Coordinate with both external and internal IT teams to ensure the web portal is fully functional, secure, and user friendly.
Manage and maintain the event web portal ensuring it is up to date with relevant information such as event, news, registration links, and other critical resources.
Coordination with technical experts to upload necessary materials onto the web portal.
Support enquires from users, including technical issues, reset of password, deactivation of inactive accounts, and other web portal-related enquires.
Assist to gather reports on user engagement, and portal performance, providing insights for improvement.
Track and maintain timely renewal of all digital resources, such as website domains, mailboxes, video conferencing platforms, cloud services, and others.

Requirements

Degree / Diploma in Event Management, Hospitality, Business, or a related field with 2-3 years of experience in event management or a similar role.
Strong organizational, multitasking, and project management skills.
Excellent communication skills and client relationship management abilities.
Proficiency in event management software and web portal management tools would be an advantage.

Shortlisted candidates will be offered a 1 Year agency contract employment.