Responsibilities

Manage computing services and ensuring system availability and operational readiness.
Implement software upgrades, security patches, hotfixes, and system enhancements.
Set up and maintain user accounts, workstations, and desktop PCs, ensuring compliance with security policies on access control, encryption, and endpoint protection.
Prepare and configure systems to support disaster recovery exercises and business continuity activities.
Maintain IT security systems, documentation, SOPs, and configuration records in accordance with organisational and regulatory standards.
Oversee inventory management and asset configuration for workstations, desktop PCs, and related IT assets.
Handle Level 1, 2, and 3 support tasks, including troubleshooting incidents, resolving technical issues, and fulfilling service requests.
Liaise with external vendors and service partners to diagnose and resolve IT problems efficiently.
Support audit, compliance, and internal control initiatives, including system reviews and remediation activities.
Monitor system performance, logs, and alerts to proactively detect issues and maintain system stability.
Participate in system hardening initiatives and cybersecurity enhancement programmes.
Provide technical support for system deployments, upgrades, and project implementations.

Requirements

Diploma in Computer Science or Information System.
Minimum 1 year of experience in system administration, handling & administration of windows 11 & desktop support.
Adaptable to changes with a positive attitude.
Ability to self-learn, acquire new skills and support new systems
Self-driven and team player.

Shortlisted candidate will be offered a 1 year agency contract employment.