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Responsibilities

  • Assist in design and development of custom applications within ServiceNow platform to meet the specific needs of the business.
  • Integration of ServiceNow ITSM, ITOM Discovery and ITSM Asset Management modules to effectively manage IT infrastructure and assets related to business operations.
  • Configuration and creation of ServiceNow workflows, forms, and automation rules to streamline IT processes.
  • To fix non-functional and non-compliant outcomes from the expected quality of the ITSM, ITOM and ITSM Asset processes in the ServiceNow platform.
  • Implementation of best practices for IT service management, ITOM Discovery and Asset management within ServiceNow platform.
  • Dev and Unit Testing to ensure the developed applications meet the defined requirements and are free from defects.
  • Deployment of the developed applications into UAT and production environment.
  • Support to once-a-year platform update
  • Support to the current platform implementation
  • System Health Performance Check
  • Assist with other relevant activities within their capacity and role expectations.

Requirements

  • Expert in JavaScript Language and coding best practices
  • Expert in SOLID principles of programming
  • Master of Object-Oriented Programming Principles
  • Has very good knowledge of infrastructure objects like WMI Query, SNMP and SSH
  • A good knowledge of software ecosystem and its technical prerequisites (AJAX, Queueing Techniques, Asynchronous Methods)
  • Experience of Implementation of software architecture patterns (Circuit breaker, CQRS, Controller Responder, MVC)
  • ServiceNow Certified System Administrator

Shortlisted candidate will be offered a 1 year agency contract employment.