Responsibilities

• Lead, deliver and maintain projects within time, scope and cost
• Ensure project delivery quality
• Plan & establish project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc
• Manage project financials, ensuring project cost/ revenue forecast is done accurately
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues 
• Track project progress and report to Senior Management and Customer
• Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage
• Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.
• Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
•  Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs
• Strong customer-service orientation

• Work cohesively, lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions and delighting the customers
• Plan for optimal use of resources across teams comprising of Project and Technical competencies
• Manage performance review of team and maintain open communication with team for feedback on continuous improvement
• Ensure high individual and staff billability

Requirements

• Degree in Computer Engineering or related discipline
• PMP/CITPM with at least 5-7 years of Project Management working experiences 
• Key Competencies required for the role:

• Demonstrated experience in managing WAN migration activities.

• Experience in planning and executing migration from legacy to new systems.
• Ability to integrate new systems into existing infrastructures (e.g. GovTech DC/GCC/GDC) seamlessly.

• While in-depth knowledge of GovTech practices is not mandatory, familiarity with relevant processes is advantageous.
• This includes:
  • Submission of documentation (e.g., SRs, rack mount plans, cabling plans).
  • Coordination of TAF sessions for obtaining stakeholder approvals.
  • Understanding of system integration requirements related to operations (e.g., management tools, alerting systems, backup solutions), which requires coordination with existing operational teams.

• Must be able to effectively engage with stakeholders, listen actively to concerns, and facilitate collaborative, win-win outcomes across all parties—including the customer, internal teams, and external vendors.

• Proficient in Microsoft Excel (advanced functions, pivot tables, charts) for data manipulation and reporting.
• Skilled in Microsoft Power BI for building dashboards, visualizing trends, and generating actionable insights.
• Ability to interpret data to identify patterns, risks, and opportunities that inform project strategy and execution.

• Proficient in using Trello, Microsoft Planner, or Project for the Web to manage tasks, visualize workflows, and track deliverables.
• Familiarity with Slack or Microsoft Teams for real-time communication and integration with project tracking tools.
• Ability to adapt Kanban principles to infrastructure project environments for improved efficiency and stakeholder visibility.