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Responsibilities

  • Participate in planning and implementations utilizing your technical aptitude, and will provide additional support to your manager and ultimately, the client. 
  • Primarily responsible for requirements gathering including: 
  • Preparing functional requirements and technical requirements specification based on user requirements gathering sessions and input from the customer 
  • Presenting to management for review, and making changes as required 
  • Architect and develop custom CRM solutions using CRM SDK, C#, and .Net 
  • Having very good understanding on Mailbox set up and Server Side Synchronization. 
  • Very good exposure to CRM Security Roles and Team setup.
  • Having deep knowledge on CRM Asynchronous Process, Workflow, Plugins and able to troubleshoot CRM servers if required.
  • Provide technical guidance to team members 
  • Testing configuration against final requirements: 
  • Configure software modules based on requirements to test and deploy 
  • Preparing the training itinerary and materials and delivering training to end users 
  • Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues 
  • Maintain code quality and version 
  • Validate system performance by developing and conducting test scripts; completing bug fixes 
  • Conduct training programs to provide technical knowledge and functional knowledge to the participants when requested 
  • Manage customer relationship through answering questions, resolving concerns and issues 
  • Manage service delivery as per the SLA (Service Level Agreement) with the customers 
  • Executing cutover procedures at MS Dynamics CRM deployment as identified by your manager 
  • Following guidelines and checklists developed for deployment 
  • Assisting with the preparation of the project status report, project timeline and project budget 
  • Providing go live and post-implementation support 
  • Participate in requirements gathering sessions to validate business cases, gather and document business and functional objectives. Build prototypes if required 
  • Design, build, and maintain efficient, reusable, and reliable code 
  • Ensure the best possible performance, quality, and responsiveness of applications 

Requirements

  • Degree in Computer Science or Engineering or equivalent work experience 
  • At least 6 years relevant working experience with strong knowledge of Dynamic 365 on premise and Dynamics 365 Online
  • At least 3 years relevant working experience with strong knowledge on Power Platform, Power Apps and Power Portal.
  • At least 3 years relevant working experience with strong knowledge on AWS or Microsoft Azure.
  • Proficient in C#, with a strong understanding of object-oriented programming 
  •  Experienced in Webservice development like SOAP or REST protocol. 
  • Proficient in setting up and configuring Microsoft IIS (Internet Information Server) 
  • Proficient in code versioning tools such as TFS (Team Foundation Server) 
  • Willing to work in implementation and maintenance projects 
  • Willing to work in Government and Private projects 
  • Ability to work in both SDLC waterfall and Agile projects 


Shortlisted candidates will be offered a 1 Year agency contract employment.