Responsibilities

• Drive and support UAT/SIT execution across multiple service order functional streams.
• Track, triage, and escalate defects with relevant technical teams to ensure timely resolution.
• Follow up on retests, manage test data requirements, and maintain defect logs.
• Maintain test scenarios, evidence, defect summaries, and fulfilment health trackers.

• Act as liaison between client business users, application teams, and solution architects.
• Provide clear and timely updates on testing progress, blockers, and readiness to stakeholders and project leads.
• Prepare concise communications (emails, trackers, summaries) to align internal teams and escalate issues as needed

Requirements

• Degree / Diploma in Computer Programming with at least 2 years of relevant working experiences
• Strong BA/functional background, preferably in Oracle or Telco environments.
• Knowledge of UAT/SIT processes, including defect triaging, reporting, and testing documentation.
• Analytical and detail-oriented, with the ability to investigate and explain complex fulfilment issues.
• Excellent communication and stakeholder management skills.
• Proficient in Excel and familiar with defect management tools (e.g., Azure DevOps).
• Adaptable, proactive, and comfortable navigating complex testing cycles.
• Familiarity with Order Management processes and system integration touchpoints would be an advantage.