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Responsibilities

Functional Support:
  • Understand business needs and translate them into technical requirements.
  • Analyze and design for new enhancements and/or existing functionalities.
  • Data mining and testing to ensure new enhancements and/or existing functionalities to meet business needs.
  • Work with project leads, users and developers to improve processes and functionality.

Technical Support:
  • Assist with Java application development and troubleshooting after post-implementation.
  • Write and optimize SQL queries for reporting and data analysis.
  • Support client project leads and users with technical issues and work on improving system performance.

Problem Solving:
  • Identify and fix technical issues related to Java/Cobol applications and SQL databases after post-implementation
  • Help analyze operational problems and suggest improvements.

Teamwork:
  • Work closely with both technical teams and business project leads/users to ensure smooth communication.
  • Contribute to system improvements and process automation.

Requirements

  • Bachelor’s degree in Computer Science, IT, or related field.
  • 1 years of experience working with Java and SQL.
  • 1 year in BAU
  • 1 years of experience in Implementation (SDLC) and Change Request Related.
  • 1 years of experience in Operation/BAU Support.
  • Experience in technical support or a similar role is a plus.

Top 3 MUST HAVE skills
- Communication skills
- Java
- SQL

Shortlisted candidates will be offered a 1 Year Agency Contract employment