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Responsibilities

  • Maintain smooth and efficient operations of the network infrastructur
  • Monitor and maintain Cisco based core and access networks
  • Install, configure and maintain network devices. 
  • Maintain network centric security systems 
  • Maintain and update network diagrams and documentations
  • Handle escalations of network requests from the Service Desk
  • Work with other IT teams to troubleshoot service abnormality
  • Plan and execute changes according to the change management procedures
  • Collaborate with the global network team to perform system upgrades and patching regularly
  • Assist Infrastructure managers and produce reports in response to periodic reviews and audits
  • Plan and perform disaster recovery tasks as a continual exercise

Requirements

  • Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
  • At least 5 years of experience in a technical support environment working with Cisco products
  • Hands-on experience in installation, configuration and troubleshooting of Cisco routers, wireless or switches
  • Have some working knowledge of Cisco Routers, Switches, SD-WAN, DNA, Wireless products in addition to Meraki Switch, Router, Wireless products
  • CCNA is required

Shortlisted candidates will be offered 1 Year agency contract employment.