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Responsibilities

  • Identify organizational challenges and opportunities through consultation with business representatives during the idea generation and framing stages of the project lifecycle or enhancement initiation to ensure high-level business requirements are gathered for projects and/or enhancements.
  • Plan and coordinate business analysis techniques required and assess progress of analysis and estimation activities.
  • Facilitate effective workshops, understanding stakeholders work environment and their needs versus wants.
  • Define requirements for projects and/or enhancements in collaboration with stakeholders and delivery team members.
  • Perform decision and gap analyses between business requirements and stakeholder needs.
  • Provide technical advice to the business and support technology delivery in the clarification of requirements, current system functionality, workflow and process design.
  • Support the user acceptance testing and change management activities in the rollout of the delivered solution.
  • Plan and produce quality communications that are clear, concise and easy to consume, taking into consideration stakeholder preferences.

Requirements

  • Relevant qualification in Information Technology, Business or related fields.
  • Significant experience in a Digital/Technology business analysis role.
  • Experience working for Technology Projects within Banking / FSI Clientele, preferably in Risk & Compliance (e.g.: risk and compliance, KYC, AML, CDD, Fraud Management etc.)
  • Experienced managing Change Requests / Enhancements, and good client management skills to deliver by timeline
  • Demonstrated understanding of all aspects of the software development life cycle.
  • Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools, i.e Confluence/JIRA
  • Proven ability to interpret information, identify patterns, trends and links that inform decisions and solutions.
  • Demonstrated ability to partner and collaborate effectively with stakeholders to establish strong professional relationships and influence outcomes.
  • Demonstrated business requirement documentation skills.
  • Pays high attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information.
  • Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence.

Shortlisted candidate will be offered a 1 year agency contract employment.