• Work with client to understand requirements, workshop facilitation, generate user stories, and ensure developers are building according to clearly written acceptance criteria.
  • Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System.
  • Self-Motivated and able to drive requirements with clients to ensure alignment with business objectives and requirements.
  • Assess and recommend architecture solutions in alignment with client needs and best practices.
  • Collaborate with cross-functional teams to ensure the successful delivery of projects.
  • Ensure that project documentation is accurate, timely, and meets quality standards.


  • Degree / Diploma in Software Engineering or related
  • At least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects. 
  • Certified Scrum Product Owner or Certified Scrum Master or equivalent. 
  • Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).