• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time. 
  • To help and assist in tracking the clean laptop counts. 
  • To help and assist in scheduling appointments for various activities. 
  • To keep track of the asset inventory in the storeroom. 
  • Any other ad-hoc duties as required and assigned in relation to the administration support. 


  • Basic knowledge in using ITSM tool will be an added advantage. 
  • Proficient in MS Word, Excel and PowerPoint. 
  • Good communication skills in both oral and written. 
  • Basic technical skills in End User Computing Devices (EUCD) will be an added advantage. 
  • At least 1 year of experience in similar job capacity. 

Shortlisted candidates will be offered a 1 Year Agency Contract employment.