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Responsibilities

  • Configure and administer Redundant Array of Independent Disks (RAID) storage and associated components
  • Configure and administer Storage Area Network (SAN) and associated components; including Fibre Channel switch administration
  • Configure and administer data restore and disaster recovery
  • Configure and administer data backup clients and servers
  • Maintain storage aspects of new server integrations, storage allocation, and Change Management
  • Setup procedures to consolidate storage of data from different platforms (i.e. Windows, UNIX and LINUX)
  • Troubleshoot and fix storage issues 
  • Perform routine equipment check and preventative maintenance
  • Storage analysis, capacity planning and performance planning of storage components
  • Document the policies and procedures to support the operational storage environment and participate in the design and ongoing refinement of procedures and policies
  • Prepare reports on storage administration best practices, new technologies, etc. and recommend enhancements and configuration changes to improve and optimize storage
  • Ensuring the data is accessible and recoverable.
  • Developing, implementing and overseeing policies and procedures to ensure consistent storage provisioning, uptime, regulatory compliance and data protection.
  • Involve in incident management, change request, service request and change request.

Requirements

  • Diploma / Degree in Information Technology or equivalent with minimum 5 years of relevant experience on backup solution
  • Past working experience in Cloud environment is an advantage
  • Able to handle demanding service response and recovery turnaround
  • Able to manage daily support tasks to meet stringent SLA requirements
  • Excellent scheduling and multitasking skills
  • Meticulous and process-oriented 
  • Good, hard-working attitude with ability to work well under pressure
  • Good analytical skills with ability to work with others to resolve problems.
  • Good organization skills, with ability to properly document and track information.
  • Preferably with Microsoft Certification and/or ITIL certification.
  • Dynamic, customer oriented, experience working in a fast paced environment.
  • Good Knowledge of following products will be advantageous:Microsoft Azure Stack, Commvault Backup and Recovery, Isilon, Microsoft S2D, Hyper-V

Shortlisted candidates will be offered a 1 Year Agency contract employment.