Responsibilities
- Work closely with business units / product / functional team to understand new business needs
- Translate business requirements into technical requirements that encompass the end-to-end IT ecosystem
- Produce design impact analysis documentation that highlight changes in all impacted systems, and any potential changes on interface level
- Validate detailed design documents from engineers and developers, and oversee the implementation of the required changes from build, test to deployment
- Work with architect in building the solution roadmap and major changes to the stack
- Perform internal QA before releasing features to end-user for UAT
- Senior candidates may be asked to manage a team of junior business analysts and quality assurance engineers.
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Degree / Diploma in telecommunication, computer engineering or IT related field
- 3 years of working experience in a telco or infrastructure environment is preferred.
- Strong technical knowledge of passive/active infrastructure and Data Centre operation
- Good understanding of Networking knowledge, e.g. WAN/LAN, TCP/IP etc
- Familiar with site deployment of in-building telco’s facilities and assets
- Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
- Good communication skills, keen to learn and a team player
- Assist in other operational tasks as required