Responsibilities

  • Develop/enhance/maintain front-end and back-end applications using JAVA and Oracle PL/SQL 
  • Develop/enhance/maintain Pega applications • Perform application testing and closure of application defects 
  • Provide production support to users, handle user queries and resolve production issues. 
  • Provide resolution / workaround to issues and problems reported. 
  • Liaising with external systems in resolving production issues when necessary. 
  • Ensure all assigned deliverables are completed on time and to the required level of quality. 
  • Able to develop,enhance and configure application built on Pega 
  • Able to develop application using JAVA and Oracle PL/SQL 
  • Proactively preventing the occurrence of incidents, problems and errors, via the identification, investigation and resolution of client and/or organizational Service Management issues 
  • Establish and maintain good relationships with clients and other third party vendors.  
  • Ensure adherence of existing and new processes and process changes for completeness, consistency and conformity to Service Management documentation standards (including naming standards policy guidelines, etc) 
  • Governance of ITIL disciplines ensuring compliance to industry and internal audit controls are met

Requirements

  • Bachelor's degree in computer science, Information Technology, or related field.
  • 3 years of relevant working experience
  • Enjoys working as part of a team, able to guide and motivate the team 
  • Have a strong technical skill in JAVA and Oracle PL/SQL 
  • A hands-on mentality, stress resistance. 
  • Strong analytical & troubleshooting skills 
  • Ability to multi-task in a fast-paced environment 
  • Aptitude to learn new applications