Responsibilities
Network
- Monitoring Cisco VPN and network performance and ensure system availability and reliability
- Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
- Performing network maintenance and system upgrades including service packs, patches, hot, fixes and security configurations
- Monitor performance and ensure system availability and reliability
- Monitor system resource utilization, trending, and capacity planning
- Provide Level 2/3 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Liaise with vendors and other IT personnel for problem resolution
System
- Responsible for the system design, implementation, testing, managing and maintenance of proposed system
- Work closely with Team Leader to meet system delivery milestones
- Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
- Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems
- Assist in day-to-day operation of the System Delivery team
- Carry out other technical related duties that may be required
Requirements
Network
- Degree in Computer Science, IT, Engineering (or equivalent)
- At least 3-5 years of experience in managing Cisco VPN or equivalent
- Industry Technical Certifications are required: CCNP or equivalent
- Excellent knowledge on Legacy LAN/WAN/VPN technology, (Cisco Router, Cisco Switch, Cisco ISE, Cisco ASA Firewall, RSA, etc.)
System
- Diploma/ Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline
- 3 - 4 years of relevant experience in server administration
- Good analytical and problem-solving skills
- Possess initiative with positive working attitudes and customer services oriented
- Independent and goal-oriented
- Strong teamwork, communication and interpersonal skills