Responsibilities

• Participate in project or Maintenance Systems’ meetings and propose improvements if necessary
• Evaluate potential problems and technical issues
• Able to identify potential root causes and propose resolutions
• Lead and Supervise projects /maintenance Systems and coordinate all team members to keep workflow on track
• Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored
• Liaise with backend support group to facilitate Maintenance Systems’ fulfilment and compliance
• Liaise externally with the rest of Service Partners and contractors to facilitate the project/Maintenance Systems’ fulfilment
• Monthly Report and Fault management

Requirements

• Diploma or Degree in Computer science / IT / Engineering or equivalent
• Highly motivated and self-driven to complete assignment with the limited resources and tight schedule
• Good technical skills in engineering, computer and IT systems, and preferably in communications technologies as well
• Good communication and writing skills
• At least 2 years of working experience respectively in project management or service delivery role. Able to handle complex projects, technical challenges and different groups of users and external contractors
• Experience in deploying and implementing enterprise network solutions
• CCNA / CCNP highly preferred
• Experience in SI environment highly preferred
• Strong vendor management in negotiation and collaboration
• Excellent communication, interpersonal skills and able to work well at all levels
• Possess strong analytical skills with positive attitude